Ideas for the ADAM DMS

Need to beabe to delete a customer number and override it to a correct number.

When deals are closed it gives the last eight of the VIN as a customer number.  This creates a huge problem, especially if it's traded in and someone else buys it.  Customers are getting multiple customer numbers.  Huge issue.  System won't let me delete the number or override it with what we want to use as a customer number.  It would be a huge help if we could override the given customer number. 

  • Sandra Hartmann
  • Jan 3 2018
  • Attach files
  • Guest commented
    January 8, 2018 14:13

    Same issue!   Then when service work is done it goes to the incorrect owner!